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Legal Writing

: Business Writing

Smiley Faces and Senior Managers

By Lynn Gaertner-Johnston

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A senior manager whom I will call Kate wrote to me asking for advice about the use of smiley faces in email. Kate's question had an unusual twist involving her boss: he wanted her to use smiley faces, but she...

Full post as published by Business Writing on March 08, 2011 (boomark / email).

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