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Does Outsourcing Put Private Data at Risk?

Here's an angle that I didn't even think about in my original opposition to outsourcing: the risk of exposing private data. A partner at the Maryland firm of Newman, McIntosh & Hennessey, Joseph Hennessey, filed suit against Acumen Legal Services, a legal process outsourcing company based in India. The basis of the complaint:

Given that the federal government now monitors some communications between citizens here and foreign nationals, LPOs can't guarantee that a client's personal information is safe from such surveillance.

Hennessey voluntarily dismissed the suit in response to a motion filed by Acumen's legal team, but for him, the battle is still active.

Food for thought for proponents of outsourcing...

(Source: Law.com)

Full post as published by A Paralegal's Blog on September 05, 2008 (boomark / email).