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Legal Commentary
: In Search of Perfect Client ServiceWheat and Chaff: Juries and Litigation
By Patrick J. Lamb
Let me tell you a short story.
A senior in-house lawyer is meeting with the CEO to talk about a problem the in-house lawyer had been asked to solve. The in-house lawyer describes how his efforts at negotiation had failed, so he had taken steps to find a random person off the street so that person could resolve the problem for the in-house lawyer. The CEO looked at the in-house lawyer like he was out of his mind. The in-house lawyer, now worried by the CEO's reaction, asked if the CEO would feel better if he instead chose 12 people randomly from off the street. The CEO fired the in-house lawyer.
Does anybody think the CEO is crazy? Me either. But let's rerun the story with three extra sentences.
A senior in-house lawyer is meeting with the CEO to talk about a problem the in-house lawyer had been asked to solve. The in-house lawyer describes how his efforts at negotiation had failed, so he had taken steps to find a random person off the street so that person could resolve the problem for the in-house lawyer. The random person assigned to the lawsuit was Judge Smith. The Company's outside counsel was trying to find some background on Judge Smith. The CEO looked at the in-house lawyer like he was out of his mind. The in-house lawyer, now worried by the CEO's reaction, asked if the CEO would feel better if he instead chose 12 people randomly from off the street. The in-house lawyer assured the CEO it wasn't too late to submit a demand for a jury.
Do the three highlighted sentences change the way you feel about the story?
Let me acknowledge up front that I am a litigator and there is nothing I love more about my job than trying cases. With that caveat, however, there are way too many cases filed and litigated vigorously that should never be litigated. And those cases always end up settling. Why? Because the issue involved is too important to let a random person or 12 random people decide the issue. Neither a law degree and a black robe or swearing the oath of a juror are qualifications to decide disputes between businesses.
Lawyers (both inside and outside, and frequently both sides of a dispute) involved in litigation do not spend enough time figuring out which cases are wheat and which are chaff, which must be tried and which can be settled. The result is a monumental amount of wasted money. Of course, that money is wasted on outside lawyers, so they're happy. But at some level, isn't the solution obvious?
Tomorrow, or someday soon, some thoughts on solutions.
Full post as published by In Search of Perfect Client Service on January 27, 2009 (boomark / email).
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