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: In Search of Perfect Client ServiceRichard Susskind interviews Rio Tinto Managing Attorney: A Look Into The Future?
By Patrick J. Lamb
During today's panel discussion with Richard Susskind, he mentioned that he had recorded an interview with Leah Cooper, the Managing Attorney of Rio Tinto. Fantastic discussion of Rio Tinto's outsourcing of a significant amount of work. Well worth a listen.
Full post as published by In Search of Perfect Client Service on November 17, 2009 (boomark / email).
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