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: Stark County Law Library Blawg"A Little Something in Writing to Remember It By"
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This post was written by Simon Fodden: "Every now and then it is "improving," as the Victorians used to say, for a lawyer to be caught up in the toils of another profession, in order to recapture the client experience of uncertainty in the face of an opaque problem. I've had the fortune, recently -- I wouldn't label it "good" -- to be in that situation and it has occurred to me, not for the first time, that there is a way to make the experience better for the lay person, a way that is all too seldom taken. My small suggestion is that professionals who deal with clients consider preparing printed material for the clients to take away with them, material that will help them understand what is going on.
There's a perfect storm of reasons for these "hand-holders," as I call them..."
Continue reading this interesting post by clicking on the author's name.
Source: Slaw.ca, 5 March 2010. Reproduced with permission of the author.Full post as published by Stark County Law Library Blawg on March 05, 2010 (boomark / email).
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