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Legal Commentary

: The Common Scold

THE BIG SQUEEZE

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19952772.thb Small firm lawyers, with small cases and even smaller budgets, sometimes feel like the proverbial David facing Goliath. But fear not: less can definitely be more. Wisconsin lawyer and consultant Ross Kodner, CEO of MicroLaw, explains how you can go to court armed with simple but effective technology tools that help you organize and present your case -- developed from software you already own.

Ross discusses his story on this month's Law Technology Now podcast, and you can read his article in the July issue of LTN.

We also discuss the just-released 2010 LTN Vendor Satisfaction Survey, conducted by our colleagues in our ALM Intelligence division. Kodner says he's not the least bit surprised that legal professionals are increasingly frustrated with vendors, and are demanding better customer service and faster resolution of problems.

Check out "Help, Please!," our July cover story, and watch for our next LTN Video, which features Erica Greathouse, IT director of Cox, Castle & Nicholson, with some delicious tales of help desk nightmares. It will be up shortly on our LTN website.

Full post as published by The Common Scold on July 15, 2010 (boomark / email).

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