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AutoMuse

AutoMuseĀ®, call it a blawg, blog, or just downright useful information on automotive consumer and legal issues, including diminished value, the Used Car Reviewā„¢, collision repair, insurance, fair market value, valuations, law, cars, trucks, car, truck, vehicles, consumer, government, attorneys, lawyers, Like Exchangeā„¢, and what makes a car blog, car blawg, auto blog, or auto blawg.

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Last Entry: February 08, 2011 at 16:14:45

Exhibits from Progressive Northeastern Ins. Co. v. North State Autobahn, Inc. d/b/a North State Custom, et al.

Posted on February 08, 2011
1) Progressive’s electronic claim file for the property loss claim at issue (”PACMAN”). To preserve confidential attorney-client communications, Progressive blacked-out sections toward the end of the claim file. This is how the exhibit appeared when introduced at trial in 2008...

Aftermarket Parts Still Not Good Enough

Posted on January 25, 2011
Fox News in Atlanta, GA continues its investigation into the efficacy of using aftermarket parts for our collision repairs. Frighteningly, Jack Gillis of the Certified Aftermarket Parts Association (”CAPA) suggested the body shop owner was responsible for creating a false impression about the potential use of a specific part in the repair of a BMW...

Structural Imitation Vehicle Parts Outted As Unsafe

Posted on October 25, 2010
After twenty years of wrangling and being told that imitation vehicle replacement parts are as good as original equipment parts (the parts the car maker uses and approves) and hearing epithets such as “like, kind, and quality”, some members of the collision industry and one of the auto makers has had enough...

NCOIL Gears Up for Imitation Parts Model Law. . . Again (sigh)

Posted on October 25, 2010
Once again, the National Conference of Insurance Legislators (NCOIL) is trying to convince the U.S. that we should have a model “aftermarket” parts act to sanction the use of imitation parts, even if they really are junk. Which means those of us concerned about whether consumers are entitled to have their insurers pay for [...

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CT Attorney General Blumenthal Demands Auto Insurance Practices Investigation

Posted on September 02, 2009
Once again, Connecticut Attorney General Richard Blumenthal is the only government official who appears to have any knowledge or concern about consumers and what they receive from their state-mandated auto insurance. Bloomberg.com reports that AG Blumenthal is asking the U...

Links

Posted on July 06, 2009
Phone Reverse Tracking

Links

Posted on July 06, 2009
Reverse Phone Tracking 0×80070005 192.168.1.1

State Farm Not Hip with Clip

Posted on June 13, 2008
Today’s good news is that State Farm has put in writing that its adjusters are NOT to write estimates calling for a “clip”. For non-collision repair familiar folks, a “clip” is like creating a Frankenstein vehicle. It occurs when the repairer cuts your car in half and welds a salvage yard half from [...

State Farm Not Hip with Clip

Posted on June 13, 2008
Reverse Phone Tracking 0×80070005 192.168.1.1

Insurance Lobbyists Twist Facts Says National Association of Insurance Commissioners

Posted on April 04, 2008
The National Association of Insurance Commissioners (NAIC) today released a press statement defending its members from insurer criticisms of slow administrative filing processes. Kansas Insurance Commissioner and President of NAIC, Sandy Praeger, refuted the criticism from “high-paid insurance lobbyists” and noted the irony of insurance representatives complaining of slow action on the part of [...

Insurance Lobbyists Twist Facts Says National Association of Insurance Commissioners

Collision Repair Code of Ethics Update

Posted on March 12, 2008
For those interested in the next meeting to discuss the Collision Repair Code of Ethics, make plans to attend the Northeast Regional Autobody/Automotive Trade Show in Suffern, NY. Northeast Regional Autobody/Automotive Trade Show Rockland Expositions, Trade Show and Exposition Services and Rental Equipment If you would like to see the changes that were made to the COE [...

Collision Repair Code of Ethics Update

Another Progressive Concierge Repaired Vehicle Declared Unsafe

Posted on February 29, 2008
How many unsafe vehicles have to come out of “Direct Repair Program” or “Concierge” shops before consumers, legislators, and governmental officials say “Enough is Enough!  We want cars traveling our roads to be safely repaired!”?  Yet another Progressive concierge-repaired vehicle was discovered recently to have been unsafely repaired...

California Legislator Looking to Stop Insurer Referrals

Posted on February 29, 2008
California joining other locals to stop insurance company referrals to “preferred” body shops. Steered wrong? | Santa Rosa Press Democrat // News for California’s North Bay and Redwood Empire Technorati Tags: insurer, auto insurance, collision repair, auto body, accident, legislation

Another Progressive Concierge Repaired Vehicle Declared Unsafe

California Legislator Looking to Stop Insurer Referrals

Steering You Wrong? IL Consumers Join CT with Insurer-Recommended Repair Complaints

Posted on February 28, 2008
“Chicago — Choosing the best body shop to repair your car is never an easy decision. Now, some customers complain that some insurance companies are steering them to body shops that might not be best for their cars. Larry Yellen has this investigation...

Steering You Wrong? IL Consumers Join CT with Insurer-Recommended Repair Complaints

Is Anything Real in Today?s America? Or is it All Just Fluff and Puffing?

Posted on February 21, 2008
eAutoclaims has created “Collision Repair Centers” of America to try to get a piece of the direct repair program action. But when you dig deep enough, the consumer-friendly-looking site turns out to be just another face of the insurance business...

?Good Hands? Slapped ? US Supreme Court Tells Allstate ?Nay?

Posted on February 20, 2008
Yesterday, the U.S. Supreme Court denied Allstate Insurance Company’s last chance to override a Texas law that prohibits insurance companies from owning collision repair shops. Docket for 07-775 Allstate, and its wholly-owned subsidiary Sterling Collision Centers, Inc...

Progressive Boots President of Claims Group 2

Posted on February 12, 2008
Well, it’s about time someone senior at Progressive got told the company’s claims adjuster mantra, “We don’t pay for that.” Buh-by, Brian J. Passell. Guess we’ll keep you’re salary and kickers to help pay for our tanking stock prices...

Connecticut AG Speaks Out Against Insurers? Direct Repair Programs

Posted on January 18, 2008
Again this year, Connecticut Attorney General, Richard Blumenthal, is trying to ensure that repaired vehicles returned to his State’s and the nation’s highways are safe. At yesterday’s press conference Connecticut’s Attorney General demanded that consumers be permitted to exercise their free choice in selecting the shop to repair their vehicles...

Florida Pulls Allstate?s Ticket

Posted on January 17, 2008
In yet another shocking display of hubris, Allstate Insurance Co. — you know, “the good hands people” — defied the Florida Insurance Commissioner’s subpoena to produce documents pertaining to the insurer’s relationships with insurance trade associations, risk modeling companies, and others...

Progressive Field: This is Cleveland

Posted on January 14, 2008
Progressive announced last Saturday that it will pay 57.6 million over the next 16 years for the right to rename the Cleveland Indians home, currently called Jacobs Field, to Progressive Field. Progressive Field, New Home of the Cleveland Indians Perhaps this explains the vicious job cuts at Progressive the Thursday before Thanksgiving...

Tata Nano, Not a New Video Game

Posted on January 11, 2008
Despite the name, the Tata Nano is a car. Yes, a motor vehicle — at a cost of $2,500. Of course, that reminds us all of the Yugo days (OK those of us who are actually old enough to remember the Yugo). India’s auto maker recently unveiled the world’s most inexpensive car...

Allstate asks U.S. Supreme Court to Dismantle Texas Statute

Posted on December 27, 2007
Although losing twice before in a Texas district court and before a 5th Circuit appellate court, Allstate Insurance and Ken Starr are hoping to convince the U.S. Supreme Court to take review of the Constitutionality of the Texas statute prohibiting insurance companies from owning collision repair shops...

CAFE Increase Passes Senate, Just in Time

Posted on December 14, 2007
Senate OKs CAFE hike - Automotive News With the current legislative session running out of time, the Senate finally approved the increased CAFE standards that the House has already voted on and passed. All we need now for the new CAFE increases — moving vehicle fuel efficiency up to 35 miles per hour by 2020 [...

I-CAR Says General Sectioning Methods Not Recommended

Posted on December 11, 2007
I-CAR - Current Events/News: e-newsletters: Advantage Online: December 3, 2007 I-CAR recently published its Advantage Online Newsletter for December questioning whether general sectioning methods were appropriate for today’s modern vehicles. I-CAR’s conclusion? General sectioning methods are no longer recommended...

Code of Ethics Comments

Posted on October 15, 2007
I’ve received a number of comments from people about the Collision Repair Code of Ethics and have asked permission to share those comments here so that others can consider them. Don’t forget, you can comment directly here at AutoMuse® — after signing in...