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When a corporation responds with silence to a racial slur.

By Marks & Katz, LLC

Image from NASA's website.  As Johnny Cash sang, "bad news travels like wildfire, good news travels slow ." The Journeys shoe retailer apparently disagrees with Mr. Cash's sage lyrics; or else has weak, incompetent, or non-existent public relations advisors; or else discovered that the following problem arose in higher corporate echelons than as merely an aberration at just one retail store unit. It seems beyond dispute that on October 17, 2008, at Journeys' store number 1166 in Overland Park, Kansas, an African-American man returned a pair of athletic shoes to Journeys for a refund after having found a better price, only to then receive, along with his refund, a return receipt saying "DUMB N----R" under the section for "CUST"...continue to full post

Full post as published by Underdog on November 24, 2008 (boomark / email).