Legal Niches

Definitions of a Good Customer

By james_fudge

The Game Tycoon blog offers an interesting post about who might be a bad customer in this age of digital and free distribution of games. David Edery, CEO of Spry Fox, explains the long-standing definition of what a good customer is, according to the game industry. A bad customer is defined as someone who buys a used copy of your game or pirates it. A good customer would be someone who pays you $60 for your game.

Nevertheless, as Edery points out, these generic definitions do not fit anymore because they do not take into account an individual's attitude. Edery then asks to define which one of the following groups would be a better customer in this new age of digital distribution and free to play games: Read More

read more

Full post as published by GamePolitics.com on January 18, 2011 (boomark / email).