Legal Research

"Admitting Mistakes - Part 2"

From the blog: "I was going to write a post today about the importance of admitting your mistakes, but a quick search revealed I had already written about the topic back in August 2007 (this is what happens when you write a lot of blog posts). There is a different, though - the post I wrote in August focused on the procedural aspects of admitting a mistake. Today's post is going to focus on the reasons why you'd want to admit a mistake.

Customers are sometimes surprised by your honesty...

Honesty is disarming...

Honesty implies accountability...

Of course, once you're convinced that admitting your mistakes it the right way to go, check out my previous post on how to go about doing it."

Full text and active links are available at the source site listed below.

Source: Service Untitled, 7 April 2009

Full post as published by Stark County Law Library Blawg on April 28, 2009 (boomark / email).